B789's Privacy Policy — Your data is safe with us

1. Introduction

By using the b789 platform, you agree to this privacy policy. We hold your privacy in the highest regard and are fully committed to being transparent about how your personal data is collected, used, and protected.

This Privacy Policy applies to all b789 services, mobile applications, and websites. We comply with international data protection standards and are committed to safeguarding your information from any misuse.

B789 is a trusted online betting platform providing safe and transparent services to members in Bangladesh. Our Privacy Policy is reviewed regularly to keep it current.

2. What Data We Collect

B789 collects various types of data to deliver its services. Details are outlined below:

Directly provided information

Information you provide directly when registering or using your account:

Automatically Collected Data

When you use b789, certain information is collected automatically:

• Device Information: Device type, operating system, browser version.
• Network information: IP address, internet service provider.
• Usage Data: Session duration, pages visited, and betting history.
• Location Information: Approximate geographic location (at the country and city level).

3. Purpose of data use

B789 uses collected data only for specific, legitimate purposes. We never use your information unnecessarily.

• Account management: To create, verify, and manage your account.
• Service Delivery: For betting, payment processing, and customer support.
• Security assurance: To prevent fraud, money laundering, and illegal activity.
• Legal Compliance: To meet regulatory requirements and fulfill legal obligations.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, promotions, and security notifications.
• Responsible Gaming: To identify unusual gaming patterns and provide support to members.

4. Data Storage & Security

B789 applies the highest industry security standards to protect your data. Our security infrastructure is continuously updated and tested.

Security Measures

• SSL/TLS Encryption: 256-bit encryption is used for all data transmissions.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Firewall protection: Advanced firewall and intrusion detection systems are kept active at all times.
• Regular Audits: Third-party security experts conduct regular system audits.
• Two-step verification: 2FA is available for added security on your account.

Data Retention Period

How long your data is retained depends on the type of data and applicable legal requirements:

• Active Account Data: Retained for as long as the account remains active.
• Financial transaction records: 5 years from the date of the last transaction (legal obligation).
• KYC Documents: 3 years after account closure.
• Customer Service Records: 2 years after resolution.

5. Data Sharing Policy

B789 never sells your personal data. However, limited information may be shared in specific circumstances:

Permitted data sharing circumstances

• Payment processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Law Enforcement Agencies: Data may be disclosed to government authorities when required by court order or legal obligation.
• Anti-Fraud Partner: Limited data may be shared with industry-wide security networks to help prevent fraud.
• Technology Service Providers: For hosting and IT services — under strict confidentiality agreements.

Outside of the above circumstances, your data is never shared with any third party without your written consent.

6. Cookies & Tracking Technologies

B789 uses cookies and similar technologies on its website and app to enhance the user experience.

Cookie Type

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand how the platform is used — data remains anonymized.

Cookie Controls

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7. Your Rights

As a b789 member, you have several important rights over your own data. Contact our support team to exercise any of these rights.

8. Protection of Minors' Data

B789 is strictly for adult members (18+). We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration, and additional KYC verification may be requested in any suspicious case. If a minor's information is collected by mistake, it will be deleted immediately upon notification.

9. International Data Transfers

B789 servers may be located across multiple countries. For international data transfers, we ensure that adequate data protection measures are in place in the destination country.

• Encryption is applied to all international data transfers.
• Strict data processing agreements are in place with all third-party service providers.
• Transferred data is protected to the same standard as outlined in this Privacy Policy.

10. Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@b789.im
• Live Chat: Live chat support directly within the platform.
• Response Time: Typically within 24–48 hours.